Terms of Use

Overview

These Terms of Use explain the basic rules for accessing and using our website. They are intended to support a safe, clear, and reliable experience for visitors and customers.

By using the website, you agree to use it responsibly and in a way that does not interfere with other visitors, customers, website operations, or the services provided through the site.

Website Purpose

The website provides information about beauty products, nail color, nail care, nail art, related accessories, shopping features, customer service information, and other content connected with the products and services we offer.

The website may also provide access to ordering, payment, shipment information, returns, refunds, promotional content, product reviews, and customer support features.

Using the Website

You may browse the website and use its shopping features for normal personal use. You agree to provide accurate information when completing actions that require personal, order, delivery, or payment details.

You should not use the website in a way that damages, overloads, disrupts, disables, or interferes with website operation or another person's ability to use the site.

You should not attempt to gain unauthorized access to website systems, customer information, administrative functions, payment systems, accounts, servers, or other restricted areas.

Product Information

We aim to present product information clearly and accurately. Product pages may include descriptions, images, shades, finishes, features, quantities, instructions, and other information intended to help customers understand the products.

Colors and visual appearance can vary across screens, devices, lighting conditions, photography, application techniques, and individual settings. Images are intended to represent products as accurately as reasonably possible, but exact visual matching cannot always be guaranteed.

We may update product information, images, descriptions, availability, or other website content when needed.

Website Content

Text, product descriptions, images, graphics, page layouts, visual elements, icons, videos, and other materials on the website are provided for the operation and presentation of the site.

You may view and use website content for normal personal shopping and informational purposes. You should not copy, reproduce, republish, distribute, sell, modify, or commercially exploit substantial website content without appropriate permission.

You should not remove ownership notices, alter website content in a misleading way, or present our content as though it originated from another source.

User Content

The website may allow users to submit reviews, comments, photos, messages, or other content. If you submit content, you are responsible for making sure it is relevant, accurate to your experience, and appropriate for a general shopping audience.

Do not submit content that contains threats, harassment, unlawful material, malicious code, spam, private information belonging to another person, deceptive claims, or content intended to manipulate or disrupt the website.

We may moderate, hide, or remove submitted content when it is unrelated, abusive, misleading, harmful, repetitive, promotional spam, or otherwise inappropriate for the website.

Product Reviews

Customer reviews are intended to help shoppers understand real experiences with products. Reviews may reflect personal preferences, application methods, nail condition, lighting, and other individual factors.

Submitting a review does not guarantee publication. We may review submissions for relevance, clarity, personal information, spam, or other content concerns before they are displayed.

Purchases

Purchases made through the website are also subject to the Terms of Purchase, Refund Policy, Shipping Policy, Privacy Policy, and other customer policies made available on the website.

Before completing an order, customers should review product selections, quantities, delivery details, and payment information carefully.

All website prices and transactions are handled in USD.

Accounts and Access

If account features are available, you are responsible for keeping your login information secure and for activity carried out through your account.

Do not share passwords or other access credentials in a way that creates a security risk. If you believe someone has accessed your account without permission, contact us through the Contact Us page.

We may restrict access to account or website features when necessary to protect customers, investigate suspicious activity, resolve security issues, or maintain website operation.

Prohibited Use

You may not use the website to commit fraud, submit false information, impersonate another person, interfere with transactions, misuse promotional offers, manipulate reviews, attempt unauthorized access, distribute malicious software, scrape the website in a way that disrupts service, or carry out activity designed to harm the website or its users.

You may not use automated systems to place abnormal orders, overwhelm website services, collect customer information, bypass ordinary website controls, or interfere with normal shopping activity.

We may limit or block access when activity appears harmful, abusive, fraudulent, automated in a disruptive way, or inconsistent with normal use of the website.

Availability of the Website

We work to keep the website available and functioning properly, but access may occasionally be interrupted. Maintenance, updates, technical problems, network issues, service provider disruptions, security concerns, or other events may affect availability.

Website features may be changed, improved, replaced, suspended, or removed as the site develops.

Accuracy of Website Information

We make reasonable efforts to keep product descriptions, prices, availability, policies, and other website information current and accurate. However, errors can occur.

If we identify a clear error, we may correct it. If the error affects an order, we may contact the customer, cancel the affected item, correct the transaction where appropriate, or issue a refund for amounts successfully paid.

Third-Party Services

The website may rely on or connect to third-party services for payment, delivery, hosting, customer support, analytics, or other functions. The website may also contain links to external websites or services.

We do not control every aspect of third-party services. If you choose to use an external website or service, its own terms, practices, and features may apply to your interaction with it.

Payment and Checkout Services

Payment features may be provided through payment processors or related service providers. The available payment options can vary depending on website configuration, device, region, or provider availability.

A payment provider may approve, decline, delay, or review a transaction based on its own systems. If a payment cannot be completed, the order may not proceed until the issue is resolved.

Security

We use reasonable measures intended to support website security and protect customer interactions. No internet service can guarantee that every risk will be prevented.

You should avoid using the website in a way that exposes your own account or payment information to unnecessary risk. Use trusted devices where possible and do not share sensitive credentials through public website areas or product reviews.

Privacy

Information collected through the website is handled as described in the Privacy Policy. This can include information used to process orders, arrange delivery, provide customer service, support returns and refunds, improve the website, and maintain security.

Promotions

Promotional offers may be subject to product availability and any conditions shown with the offer. Promotions may change, end, or be replaced as website campaigns and product availability change.

Promotional codes or discounts should be used only as intended. Attempts to manipulate promotions, create false eligibility, or repeatedly exploit a technical error may result in the affected transaction being reviewed or canceled.

Intellectual Property Concerns

If you believe content on the website improperly uses material that belongs to you, contact us through the Contact Us page and provide enough information for us to understand the concern.

We may request additional details so the content can be identified and reviewed accurately.

Customer Communications

When you contact us, place an order, request a return, or ask for assistance, we may communicate with you using the contact information you provide.

Service-related messages may include order confirmation, shipment information, delivery updates, return instructions, refund information, and responses to customer support requests.

Responsible Use of Customer Service

Customer service is available to help with genuine questions and order concerns. Do not use customer support channels to send spam, threats, abusive content, fraudulent claims, or repeated messages intended to disrupt service.

We may limit interactions that are clearly abusive, fraudulent, or unrelated to legitimate customer support needs while still working to address genuine order issues.

Changes to the Website and These Terms

We may update the website and these Terms of Use as products, services, technology, security needs, or website features change. The current version available on the website explains the terms that apply to use of the site at that time.

Contact Us

If you have a question about the website, your account, an order, a product, or these Terms of Use, please contact us through the Contact Us page.